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Ein HOCHBAHN E-Bus fährt auf einen Busbetriebshof in Hamburg

Our strategy

Moving Hamburg. Carrying responsibility.

The HOCHBAHN Strategy: We’re organisers of sustainable mobility for our city 

Hamburg is regarded as one of the most liveable cities in the world, for good reason. Our job is to make sure this remains the case for future generations and that the quality of life here continues to improve. We’re shaping the mobility of tomorrow right now, in a sustainable way, in harmony with people and the environment. In doing so, we’re striving to make much larger numbers of people want to switch from private cars to public transport and to make use of the new mobility options available. The largest service offensive ever was launched by the hvv (Hamburg Transport Association) in December 2020 with the introduction of 22 new routes. More frequent services, extra shuttles, brand new lines: Never before has Hamburg had more rail and road services than it does today. 

Climate change affects all of us!  

Buses and trains are the backbone of urban mobility and can help to achieve climate targets. Since 2020, for instance, we have only been procuring emission-free buses. All our U-Bahn trains and e-buses run on certified, high-quality green electricity generated in plants that are less than six years old. And we’re going even further than this: By the end of the next decade, HOCHBAHN will be completely climate-neutral. 

We’re signatories of the UN Global Compact 
The partner logo of the UN Global Compact

All the strategic steps taken by HOCHBAHN are based to a large extent on the ten principles and targets laid down by the UN Global Compact. We’ve condensed down our sustainability activities into the following targets for our sustainable development: 

  • Positioning of HOCHBAHN as a sustainable mobility service provider  
  • Minimising of emissions produced from our business operations  
  • Assuming of responsibility – both locally and globally 
  • Utilising of resources more efficiently and protecting the environment  
  • Encouraging and promoting sustainable innovations 

You’ll also find background information, facts and figures relating to our commitment to sustainability in our Company and Sustainability Report.  

We’re shaping the mobility of tomorrow 

Attractive, efficient, sustainable and modern – this is our understanding of and vision for mobility in Hamburg. This is why we’re forging ahead with our initiative to network and bring together all the services on offer in the city. Be it StadtRAD, e-scooters, car-sharing or ride-sharing services – our aim is to develop a mix of offers to make sure the right means of transport are in place to suit all possible situations and scenarios that life brings with it. We see our rapidly changing and digitalised world as a fantastic opportunity to focus even more consistently on passenger needs and to increase passenger numbers. 


We keep on innovating for long-term corporate success 

Bringing about more sustainable mobility also requires us to remain mobile and agile in our mindset. That’s why we’re constantly expanding on our core business and are not afraid to embrace new technologies that come along. On the contrary, we’re always at the forefront of innovation, for example when it comes to autonomous driving. 

We remain an attractive employer  

Of course, in all this we always have our employees at the forefront of our minds too. Without our team, our day-to-day work for the city of Hamburg and its people would not be possible. We place particular importance on providing our staff with the qualifications they need and on remaining attractive as an employer in the long term. One of the main foundation stones for making sure this happen is our commitment to diversity in practice (LINK). Making sure that employees with different talents, skills and perspectives work together opens up new opportunities for creative solutions and innovative business development, which, in turn, also reflects the diversity of our customers. 

Corporate and Sustainability Report

The whole world of HOCHBAHN: Find out here in our corporate and sustainability report how we bring Hamburg into step with zero emissions. In our GRI Report, we also report comprehensively on all our sustainability activities. All facts and figures are also available in the management report and annual financial statements.

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The “Hamburg-Takt”

Our (climate) plan: We are increasing the offer and the service. Because the “Hamburg-Takt” is the most important building block of the mobility turnaround. HOCHBAHN, as the operator of subway and bus lines in this city, therefore has a central role to play.