We transport more than 1.5 million people across Hamburg every day. We being the 7,000 or so employees who work at HOCHBAHN. It goes without saying that we have a special responsibility for the people of this city and our team. In doing so, we refer to the objectives and values of the UN Global Compact, to which HOCHBAHN committed itself in 2017.
We have set out our human rights strategy in our policy statement (German). It applies to our employees across all areas of the company, including our subsidiaries. The human rights and environmental risk management framework introduced in 2023 covers risks within our own business operations as well as within our supply chains.
Human Rights and environmental due diligence in supply chains – what does this mean for HOCHBAHN?
For HOCHBAHN, the assessment of human rights and environmental risks is not limited to its own operational sites in Hamburg.
Whether operating locally or globally, HOCHBAHN aims to drive forward the mobility transition whilst taking into account potential impacts on people and the environment along global supply chains. As part of our human rights and environmental due diligence obligations, we have established a risk management system through which we analyse and assess risks and impacts in our supply chains, including at deeper levels of the value chain.
Our approach to sustainability in procurement
We have set out human rights and environmental requirements for our suppliers and service providers in the Code of Conduct for Suppliers and Business Partners.
For procurements identified as carrying higher risks as part of the risk management process, selected criteria relating to environmental protection, human rights and labour rights are taken into account in the award decision for EU-wide tenders, depending on the risk identified. This approach has been applied since 2020 to tenders for, amongst other things, electric buses, the DT6 metro trains, IT outsourcing and charging technology.
Our aim is to increase transparency in the supply chain, identify and address risks at an early stage, and work towards ensuring that environmental and social standards are taken into account in our supply chains.
Our complaints procedure
Our electronic whistleblowing system is the central channel for submitting complaints about potential human rights violations. Information about violations of human rights and environmental due diligence obligations and risks caused by HOCHBAHN, our subsidiaries or our suppliers can be submitted anonymously and free of charge here: Whistleblowing Portal